Ben Franklin Transit Rider Agreement

Ben Franklin Transit Rider Agreement: What You Need to Know

As a regular user of the Ben Franklin Transit system, it’s important to be aware of the various rules and regulations that govern the use of these services for the safety and comfort of all passengers. One of the key documents that you should be familiar with is the Ben Franklin Transit Rider Agreement.

Outlined below are the important details that you need to know about this agreement.

What is the Ben Franklin Transit Rider Agreement?

The Rider Agreement is a set of rules and guidelines that all passengers of Ben Franklin Transit must follow. The agreement outlines the responsibilities of passengers to ensure a safe and comfortable ride for everyone.

What are the key points of the Rider Agreement?

1. Respect the driver: Passengers are required to treat the driver with respect and follow their instructions.

2. No smoking or vaping: Smoking, vaping, or the use of any tobacco products is prohibited on all Ben Franklin Transit vehicles and property.

3. No eating or drinking: The consumption of food or beverages is not allowed on the bus, unless specifically authorized by the driver.

4. No alcohol or drugs: Passengers must not be under the influence of alcohol, drugs, or other substances that can impair their ability to ride safely and comfortably.

5. No weapons or dangerous items: Weapons, hazardous materials, and other dangerous items are not allowed on board any Ben Franklin Transit vehicle.

6. Use headphones: While listening to music or watching videos, passengers must use headphones to avoid disturbing others.

7. No loud or disruptive behavior: Passengers must refrain from shouting, using profanity, or engaging in any other disruptive behavior that can interfere with the comfort of others.

8. Follow seating guidelines: Passengers must follow the seating guidelines and give up their seat to people with disabilities, elderly passengers, or pregnant women.

9. No soliciting or panhandling: Soliciting or panhandling is not allowed on Ben Franklin Transit property.

10. Follow COVID-19 guidelines: All passengers must wear face masks and adhere to social distancing guidelines to prevent the spread of COVID-19.

What happens if you violate the Rider Agreement?

If a passenger violates any of the Rider Agreement rules, they may face consequences such as being asked to leave the vehicle, being banned from future rides, or even facing legal charges.


By following the Ben Franklin Transit Rider Agreement, you can ensure a safe and comfortable ride for yourself and your fellow passengers. Always remember to respect the driver, follow the rules, and make use of headphones while on board. If you have any questions about the Rider Agreement, you can visit the Ben Franklin Transit website or speak to a customer service representative for more information.

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